PRODUCT | Call Recorder for GoldMine

Ever wished you had recorded a call
with a difficult client, or kept a detailed
record of a difficult negotiation?

Well now you can with Call Recorder for GoldMine. Like all Papillon Technology computer telephony products Call Recorder is seamlessly integrated with GoldMine, making it straightforward and easy to use. If you want to record a call simply click the record option from the icon in your system tray. Recording your telephone calls is a breeze. You can choose to record every call or just record on demand.

Seamless GoldMine Integration

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All recordings are assigned a unique reference number and automatically linked to your customers GoldMine record through the Links tab, ready for instant replay at any time. Optional settings allow you to add descriptive references to recorded calls which appear on the Links tab and even to schedule follow up actions as a result of the call. Call Recorder for GoldMine will work with any digital or analog telephone handset and is a fraction of the cost of traditional call recording technology.

The only fully integrated call recording tool for GoldMine !

In order to use Call Recorder for GoldMine all you need is a telephone to make and take calls, a copy of GoldMine, and a PC or Laptop with a soundcard. That’s all you need. Install the Call Recorder software, plug in the small recorder device and you are good to go. You will be recording calls in a few minutes.

You can choose to use Call Recorder as a stand-alone manual call recording solution or as a fully-automated recording solution in conjunction with Tapi Link for GoldMine. Click on frequently asked questions or contact us for more details at sales@papillontechnology.com.

• Seamless integration with GoldMine.
• Record calls on demand, or every call automatically (in conjunction with Tapi Link for GoldMine).
• All recorded calls can be accessed and played directly from the Links tab of your customer's GoldMine record.
• Add a descriptive reference to your recorded calls and create automatically scheduled follow-ups.
• GoldMine History tab can be updated every time a call is recorded.
• Call Recorder is fully "sync-aware".
• The complete and simple call recording solution for GoldMine.

Applications of this product include:

• Press/Media - record telephone interviews.
• Sales - record all orders, offers, terms and conditions and negotiations.
• Legal Professionals - record lengthy discussions for accurate and complete recall.
• Stock Brokers - record all transactions and playback all conversations by client.
• Customer Service Representatives - record all service/support calls for quality assurance.
• Accounts Collection - "You said it was in the post last week! - listen to the recording."
• Telesales training - review sales calls to improve technique - "Listen to how it should be done."

Products by Papillon Technology

Annual Maintenance and Support from Papillon Technology
Entitles you to free product upgrades and unlimited email and telephone support. We have also recently added web-based remote control support to this valuable package.

Call Recorder for GoldMine
(including hardware)
Integrated call recording functionality for GoldMine that provides complete tracking of customer interactions on-demand and at a fraction of the cost of other call recording solutions. Hardware and software included. (Only the software is required when used in conjunction with the Hi-Phone Desktop.)

Hi-Phone Desktop
Standalone companion hardware to our telephony products Tapi Link, Power Dialer, and Call Recorder for GoldMine.

Managers Console
Companion software to Tapi Link, Power Dialer, and Call Recorder for GoldMine -- for call center managers and team leaders. Remotely monitor and control your agents' call environment.

PowerDialer for GoldMine
The ultimate telemarketing tool for GoldMine that doubles your agent call rates and more. The "personal predictive dialer" for GoldMine teams and individuals. Also works with Hi-Phone Desktop.

Tapi Link for GoldMine
The world's best telephony tool for GoldMine for screen dialing and screen popping (Caller ID required). Also works with Hi-Phone Desktop.

$159.00 -- 1 User
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DOWNLOADS

• Free Trial

System Requirements:

• Pentium or equivalent recommended
• Windows 95/ 98/ NT/2000/XP

Compatible with:

• Our products support all versions of GoldMine 5.x, GoldMine 6.x, GoldMine 7.x, GoldMine Premium, GoldMine BCM, GoldMine Sales and Marketing and GoldMine BCM Corporate Edition with both dBase and MS SQL underlying databases.

Technical Support

provided by Papillon Technology
Maintenance & Support Packages available

CONTACT US   1-800-806-5288

Copyright © 2008 SJR Productions, Inc. All brands and product names
are trademarks or registered trademarks of their respective companies.