Tele-Support HelpDesk by Resource Dynamics -- AddOnStore for GoldMine

Get control of your calls
with Tele-Support HelpDesk

For companies who provide:

Customer Service

Technical Support

Help Desk

Call Tracking

Tracks and measures inquiries from start to resolution. Your sales and support people will be able to answer questions quickly and accurately and provide better information to your customers. This system gives you complete time tracking and helps you keep control of your incoming calls!

Features

Updates GoldMine® fields and GoldMine history so that sales reps are aware of 'helpdesk issues' before calling on a customer.

Hot Tips KnowledgeBase

Internet E-Mail Integration

Priority Escalation with e-mail notification

Contract & Pre-Paid Support Tracking

Customer Inventory Management

Bug and Idea Database

User Defined Fields and Inquiry

Call Dispatching & RMA System

Management Reports

Reports in Crystal Reports format

Integrates with GoldMine, and at 1/4 the cost of other helpdesk systems.

Resource-Dynamics offers an additional Service Contract. Details provided after purchase.

Other products by Resource Dynamics:

The fast, simple and affordable way to instantly publish or web-enable your Windows, UNIX and Linux applications. Incredibly fasy, easy to setup and use, easy concurrent licensing, and very cost efficient.

Tele-Support HelpDesk

HelpDesk is a non-refundable product. Please download the HelpDesk Evaluation Software, a full running 10 user version limited to 30 days of use from installation. We urge you to fully explore and try out the program. We are more than happy to answer any questions you may have regarding features, use, or future enhancements.
ATTENTION: Purchase of HelpDesk does not include support or feature upgrades.
IMPORTANT: This product must be registered with the manufacturer within 30 days of installation. Complete details are provided in the software.
Resource-Dynamics offers an additional Service Contract. Details provided after purchase.

Delivery	Users	Price

Product Key Only*	2	$1635.00	Buy Now
	5	$3035.00	Buy Now
	10	$4930.00	Buy Now

Download	2	$1635.00	Buy Now
	5	$3035.00	Buy Now
	10	$4930.00	Buy Now

*Product Key Only
If you previously downloaded the FREE TRIAL , use this button to upgrade to the Full Product Version (without having to re-download the product). You will receive instructions on how to obtain an unlock code in your confirmation e-mail (sent to you at the end of the purchase process) that you use to convert your Trial Version into the Full Product Version.

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	CONTACT US 1-800-806-5288	Copyright © 2008 SJR Productions, Inc. All brands and product names are trademarks or registered trademarks of their respective companies.

Get control of your calls with Tele-Support HelpDesk

Get control of your calls
with Tele-Support HelpDesk