PRODUCT | Hi-Phone Desktop by Papillon

Hi-Phone Desktop. Standalone companion hardware to our telephony products -- Tapi Link, Power Dialer, and Call Recorder for GoldMine, by Papillon Technology.

For users seeking to take advantage of the benefits that Computer Telephony offers, it has always been difficult to find hardware that can be used with standard telephone lines like the ones found in most homes or small offices. Now, with the Hi-Phone Desktop, this functionality can be purchased at a fraction of the cost of alternative solutions previously available. The Hi-Phone Desktop is a small and simple device that turns your PC and regular phone into a powerful communication tool.

It is perfect for end users without telephone systems who wish to implement Computer Telephony. It is also suitable for companies wishing to evaluate the benefits of Power Dialing without the need for expenditure on telephone system upgrades.

The Hi-Phone Desktop is compatible with all analog telephone lines including Centrex lines and analog extensions on telephone systems. (CallerID is required for screen popping)

• Enables a standard (analog) telephone line to work with Papillon Technology's Power Dialer.
• Enables a standard (analog) telephone line with CallerID to work with Papillon Technology's Tapi Link.
• Requires no additional hardware to work with Papillon Technology's Call Recorder for GoldMine!
• Perfect for SOHO users without a telephone system
• Fully TAPI compliant device for exceptional call control.
• Telephone handset port and headset port.
• Can be connected to analog extensions on telephone systems for Power Dialing and screen-popping.
• Built-in Voice Over IP capability to reduce call charges.
• Small footprint -- palm size.

Technical Information

• Full Duplex Audio
• Telephone line signals detection including busy, call waiting, stutter tone etc.
• Echo cancellation
• Voice process detection on PSTN line
• On board voice processing
• LED display indicating power, ring, hand set on/off hook, PSTN line use, mute, headset plugged in
• External Plug & Play device for Windows 9x/NT/2000/XP
• USB or Serial (RS232) connection available (Please choose)
• On board fully featured ringing SLIC
• Headset connection
• Audio data format: u-Law and A-Law
• Firmware upgradeable
• Power: 12 V DC 500 mA
• Dimensions: 13.75 x 11 x 3 cm or 5 ½ x 4 ¼ x 1 ¼ inches; 43 oz
• Approval: FCC Part 15B, Part 68; UL & CE

Available configurations -- SERIAL and USB connections:

• Hi-Phone Desktop only $299 / $349
• Hi-Phone Desktop bundled with Tapi Link. The Tapi Link element is a software download. $409 / $459
• Hi-Phone Desktop bundled with Tapi Link and Call Recorder. The Tapi Link element is a software download. Call Recording capability is built in with the Tapi Link software; activation key provided upon registration. The software will allow you to interface directly with GoldMine. $509 / $559
• Hi-Phone Desktop bundled with Power Dialer. The Power Dialer element is a software download. $519 / $569
• Hi-Phone Desktop bundled with Tapi Link and Power Dialer. The Tapi Link and Power Dialer elements are a software download. $629 / $679
• Hi-Phone Desktop bundled with Power Dialer and Call Recorder. The Power Dialer element is a software download. Call Recording capability is built in with the Power Dialer software; activation key provided upon registration. The software will allow you to interface directly with GoldMine. $619 / $669
• Hi-Phone Desktop bundled with Tapi Link, Power Dialer and Call Recorder. The Tapi Link and Power Dialer elements are a software download. Call Recording capability is built in with Tapi Link and Power Dialer software; activation key provided upon registration. The software will allow you to interface directly with GoldMine. $729 / $779

Products by Papillon Technology

Annual Maintenance and Support from Papillon Technology
Entitles you to free product upgrades and unlimited email and telephone support. We have also recently added web-based remote control support to this valuable package.

Call Recorder for GoldMine
(including hardware)
Integrated call recording functionality for GoldMine that provides complete tracking of customer interactions on-demand and at a fraction of the cost of other call recording solutions. Hardware and software included. (Only the software is required when used in conjunction with the Hi-Phone Desktop.)

Hi-Phone Desktop
Standalone companion hardware to our telephony products Tapi Link, Power Dialer, and Call Recorder for GoldMine.

Managers Console
Companion software to Tapi Link, Power Dialer, and Call Recorder for GoldMine -- for call center managers and team leaders. Remotely monitor and control your agents' call environment.

PowerDialer for GoldMine
The ultimate telemarketing tool for GoldMine that doubles your agent call rates and more. The "personal predictive dialer" for GoldMine teams and individuals. Also works with Hi-Phone Desktop.

Tapi Link for GoldMine
The world's best telephony tool for GoldMine for screen dialing and screen popping (Caller ID required). Also works with Hi-Phone Desktop.

$299 -- 1 User/Standalone
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System Requirements:

• PC with Pentium or higher; 4 MB free hard disk space; free USB or serial port; Internet Explorer 5.0 or higher; Windows 9x/ME/NT4/2000/XP.

Compatible with:

• Our products support all versions of GoldMine 5.x, GoldMine 6.x, GoldMine 7.x, GoldMine BCM, GoldMine Sales and Marketing and GoldMine BCM Corporate Edition with both dBase and MS SQL underlying databases.
• Also supported: all versions of Heat 6.x (6.0 and 6.4) and Heat 7.x both standalone and combined with GoldMine.

Technical Support

provided by Papillon Technology
Maintenance & Support Packages available

CONTACT US   1-800-806-5288

Copyright © 2008 SJR Productions, Inc. All brands and product names
are trademarks or registered trademarks of their respective companies.